Terms of Service
Last updated: January 2025
Acceptance of Terms
By accessing or using Senavida ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.
Description of Service
Senavida is a practice management platform that connects wellness seekers with wellness providers. We provide tools for scheduling, payments, communication, and practice management.
User Accounts
To use certain features of the Platform, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
Provider Responsibilities
Providers using the Platform agree to:
- Maintain valid licenses and credentials as required
- Comply with all applicable laws and regulations
- Provide accurate information about services and qualifications
- Maintain appropriate professional liability insurance
- Handle client information in compliance with privacy laws
Payment Terms
Subscription fees and payment processing fees are as described on our Platform page. All payments are non-refundable unless otherwise specified. We reserve the right to modify pricing with advance notice.
Intellectual Property
The Platform and its original content, features, and functionality are owned by Senavida and are protected by international copyright, trademark, and other intellectual property laws.
Limitation of Liability
Senavida facilitates connections between providers and clients but is not responsible for the services provided by wellness practitioners. We are not liable for any damages arising from the use of our Platform or services obtained through it.
Termination
We may terminate or suspend your account at any time for violations of these Terms. Upon termination, your right to use the Platform will cease immediately.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or platform notification.
Contact
For questions about these Terms, please contact us at legal@senavida.com.